Privacy Policy

Last updated: [Month YYYY]. This Privacy Policy explains how Tarsariya Financial Services LLP ("we", "us") collects, uses and protects your information when you use this website or our loan-advisory services.

1. Introduction & scope

Tarsariya Financial Services LLP is an Indian financial-services intermediary and Direct Selling Agent (DSA). We are not a lender — we help you compare loan options and facilitate the submission of your application to partner banks, Housing Finance Companies (HFCs) and NBFCs, who make the final lending decision.

This policy applies to personal information we collect through this website (tfssllp.com), our enquiry and application forms, our calculators, email, telephone and any other interaction you have with us as part of our loan-advisory services. By using this website or sharing your details with us, you agree to the practices described here.

Please read this policy together with our Terms of Use and our Disclaimer, which govern your use of this website.

2. Information we collect

We collect information in two broad ways:

Information you provide to us

When you enquire about a loan, request a callback, use a form, or proceed with an application, you may share:

• Identity and contact details — name, mobile number, email address and city/location.
• Financial details — income, employment or business details, existing obligations and the loan amount or product you are interested in.
• Property details — type, value and location of the property you intend to buy, construct or mortgage.
• KYC and supporting documents — such as PAN, Aadhaar (where permitted), address proof, income proof, bank statements and property papers, where required to prepare and submit your loan application.

Information we collect automatically

When you browse this website, we may automatically collect limited technical data such as your device and browser type, IP address, pages viewed, referring source and on-site activity, through cookies and analytics tools (see Section 5).

3. How we use your information

We use your information only for legitimate, advisory and operational purposes, including to:

• Understand your requirement and provide loan and financial advisory based on your profile.
• Prepare, package and submit your loan application to the partner lender(s) you choose.
• Respond to your enquiries, callback requests and service-related communication.
• Send you updates, offers and marketing communication — only where you have given consent, which you can withdraw at any time.
• Maintain our records and meet applicable legal, regulatory and audit obligations.
• Improve our website, calculators and services, and prevent fraud or misuse.

4. Sharing your information

We share your information only as needed to deliver the service you asked for, and never indiscriminately. Specifically:

• With partner banks, HFCs and NBFCs — to facilitate your loan application, with your consent, so the lender can assess and process it.
• With service providers and processors — such as hosting, analytics, communication and documentation partners who work on our behalf under confidentiality obligations and may use your data only for the purposes we specify.
• Where required by law — to courts, regulators or government authorities when legally obliged, or to protect our rights and prevent fraud.

We do not sell, rent or trade your personal data to third parties for their own marketing.

5. Cookies & analytics

Our website uses cookies and similar technologies. Essential cookies are required for the site to function and cannot be switched off. Analytics cookies help us understand how visitors use the site so we can improve it; these are used only with your consent where required.

You can control or delete cookies through your browser settings, and you can decline non-essential cookies via any consent banner shown on the site. Blocking some cookies may affect how parts of the website work.

6. Data security

We apply reasonable technical and organisational safeguards — including access controls and secure handling of documents — to protect your information against unauthorised access, alteration, disclosure or loss.

However, no method of transmission over the internet or electronic storage is 100% secure. While we work to protect your data, we cannot guarantee absolute security, and you share information with us at your own discretion.

7. Data retention

We keep your personal information only for as long as needed to provide our services, maintain our business records, and meet legal, regulatory or contractual requirements. When information is no longer required, we take reasonable steps to delete or anonymise it.

8. Your rights & choices

Subject to applicable Indian law, you may:

• Request access to the personal information we hold about you.
• Ask us to correct or update inaccurate or incomplete information.
• Withdraw a consent you previously gave us.
• Opt out of marketing communication at any time.
• Raise a concern or lodge a grievance with our Grievance Officer (see Section 12).

To exercise any of these, please contact us using the details in Section 12. We may need to verify your identity before acting on a request.

9. Third-party links

This website may link to third-party websites, including partner lenders' portals and tools. We are not responsible for the content, privacy practices or security of those external sites. We encourage you to read the privacy policy of any website you visit through our links.

10. Children's privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

12. Grievance officer & contact us

If you have any question, request or grievance regarding this policy or your personal information, please contact:

• Grievance Officer: [Grievance Officer name]
• Email: [email protected]
• Phone: +91 00000 00000
• Registered office: [Registered office address]

You can also reach our team through our Contact page. We aim to acknowledge and address grievances within a reasonable time.

13. Governing law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes relating to it are subject to the exclusive jurisdiction of the competent courts at [City], India.